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Online chat available at custom times

It would be convenient if I was able to make the online chat were only available during business hours. Occasionally one of our agents will forget to log out, then over the weekend and early in the morning it appears that we are online and customers will try to ask questions, but they get no response. If I was able to set up a time constraint then it wouldn't matter if an agent forgot to log out or not.

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    Anonymous shared this idea  ·   ·  Admin →

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