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  1. ok

    herejordans.com

    1 vote
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    • Issues

      Chat is not working we need always to refresh the page to get the messages.

      1 vote
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      • Chat suggestion

        Can we see what other person is typing on this ClickDesk Chat tool.

        1 vote
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        • Shop on Line with us

          Johnny Air Padala your partner for on line shopping

          1 vote
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          • ranjith

            hi
            How may i help you

            1 vote
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            • help us to instal the chat , <I did all the procedure and when <I chack the chat-box in the preview mode it works but it does not work i rea

              can anybody help trough this chat to install the live chat if you have your website in webs.com?

              1 vote
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              • Additional information request for TIcket overview pages

                On the overview screen for the folders (Open, Closed, Favorites, All), when you display Tickets, there is some helpful info missing that could easily be added.

                First, you should include the Ticket Owner's name on each row. Maybe add it to the left of the date or even between the date and the "Status" icon for Received/Sent. This is extremely important as it helps when multiple agents are trying to keep track of a bunch of Tickets in the same folder.

                Second, it does not show the last thing added to the Ticket when you hover your mouse over the…

                1 vote
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                • Agent to initiate chat

                  please allow us to easily initiate chats with people on site

                  3 votes
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                  • fdfgdgdf

                    dfsdfsdf

                    1 vote
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                    • Customer messages

                      Can we see what the customer is typing. It will help us in preparing the response accordingly. Which will also improve our ART.

                      1 vote
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                      • my idea

                        i think everyone ideas matter

                        2 votes
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                        • Agents can see when other agents type

                          See when another agent is trying to respond to a chat so that multiple people dony try to type to one person before the other gets it.

                          1 vote
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                          • 3122933050@qq.com

                            Nothing in the world is more common than unsuccessful people with talent
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                            Keep on going, and the chances are that you will stumble on something, perhaps when you are least expecting it. I have never heard of anyone ever stumbling on something sitting down
                            ESID:PPN

                            2 votes
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                            • 3122933050@qq.com

                              The first step toward success is taken when you refuse to be a captive of the environment in which y
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                              To think only the best, to work only for the best, and to expect only the best. To be just as enthusiastic about the success of others as you are about your own.
                              ESID:PPN

                              3 votes
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                              • Live chat Notification problem

                                I have one query related to notifications, I am facing one problem with agent portal. I am continuously monitoring chats but sometimes chat doesn't appear in Live chat and then when we check old chat details, i came to know about some chats were missed.
                                So please help me out with this problem.
                                Thanks.

                                2 votes
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                                • Cristiano Pessoa

                                  Boa Noite ,me chamo Cristiano Pessoa.

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                                  CRISTIANO PESSOA

                                  Consultor de Vendas

                                  (21) 4119-2060

                                  (21) 9 8248-7779 (whatsApp)

                                  (21) 9 6015-1452

                                  2 votes
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                                  • Time on line sort order

                                    Make sort order for time online sort by total time online.

                                    For example 2 minute 13 seconds is less than 1 hour. Sometimes it does not sort correctly.

                                    2 votes
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                                    • Agent TimeOut

                                      Automatically log out agents who haven't "owned a chat" in 2-3 hours. The site can also automatically log out an agent who doesn't pickup a chat while being the only one online. Some agents forget to logout and this can offer some reinforcement for candidate's who see someone is online when they, in fact, are not.

                                      1 vote
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                                      • Internal Chat/Notes

                                        Internal chat or notes option to allow the agents to communicate about issues customers are having.

                                        2 votes
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                                        • refine auto log off

                                          need a auto log off function based on set office hours. there is a problem when computer is shut down and clickdesk stays signed in.

                                          1 vote
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